When you use SITE_NAME, you confide in us with your data. We are committed to honor that trust. This begins with helping you comprehend our security policies.

This policy defines the manner in which SITE_NAME will collect, hold and protect the information about the website and/or mobile app to test the data we gather, use and share. 

Data Collection and Use

This Policy applies to users of SITE_NAME services anywhere in the world, including users of SITE_NAME applications, websites, or other services.

This Policy depicts how SITE_NAME and its partners gather and utilize individual data to provide our services.

This Policy explicitly applies to:

Providers: users who offer services independently or through a company to deliver the services.

Users: users who request for any services.

This policy likewise applies to the individuals who furnish data to SITE_NAME regarding an application to utilize our services, or whose data SITE_NAME generally acquires regarding its services.

The practices portrayed in this policy are liable to appropriate laws in the spots in which we work. This implies we just take part in the practices portrayed in this policy in a specific country or area whenever allowed under the laws of those spots. If you don't mind getting in touch with us in the event that you have inquiries on our practices in your nation or area can help.

Data Controller:

The information we collect

SITE_NAME collects:

Data that you give to SITE_NAME, for example, when you make your SITE_NAME account.

Data made when you utilize our services, for example, area, utilization and gadget data.

Information from other sources, such as SITE_NAME partners and third parties that use SITE_NAME APIs.

The accompanying data is gathered by or for SITE_NAME:


This may include:

Service Provider’s Profile :  

The information we collect on the perspective of identifying are listed below:




Date of Birth

Mobile Number

Location/Demographic information

Device information

Government Recognizable IDs

Driving License Numbers(vehicle details and protection data)


Collection of this information by us is used only for background verification to assure the quality of services. 

User Profile

We collect the data when users create the uber accounts with the app. This includes the following




Date of Birth

Mobile Number


Profile Picture

Banking information

Data collection mainly includes gender and date of birth details. (When required for certain services or programs such as some features enabled  to confirm the age and allow them to use the app. The inclusion of gender permits the users such that women can provide or receive the services to/from the women. This enables the services to be perfectly fit  one for both genders. 

We may use the photo only to verify the identity clearly with the latest technologies. For more information, refer to the section in the title “How We Use Personal Data”. 


This may include:

Location information

Depending upon the SITE_NAME services you use and your application settings or gadget consents, we may gather your appropriate location data as decided through information, for example, GPS, IP address and Wi-Fi.

Providers and Users can utilize the SITE_NAME application without permitting SITE_NAME to gather their location information. Be that as it may, this may influence the usefulness accessible on your SITE_NAME application. For instance, on the off chance that you don't permit SITE_NAME to gather your area data, you should enter your “get address” data physically. What's more, area data will be gathered from the provider and connected to your record, regardless of whether you have not permitted SITE_NAME to gather your area data or not.

Service information

We gather service information identified with your utilization of our services, including the kind of services you asked for or gave, your request subtleties, date and time the service was given, money charged. Likewise, on the off chance that somebody utilizes your advancement code, we may connect your name with that individual.

Usage information

We gather data about how you interface with our services. This incorporates data, for example, get to dates and times, application highlights or pages, application crashes and other framework action, kind of program, and outsider destinations or services you were utilizing before cooperating with our services. Sometimes, we gather this data through treats, pixel labels and comparable advancements that make and keep up remarkable identifiers. To discover increasingly about these advancements, if it's not too much trouble see our Cookie Statement.

Communications data

We empower our users to speak with one another and SITE_NAME by means of the SITE_NAME applications, sites and other services. For instance, we empower providers and Handy users, who are beneficiaries, to call one another (in a few nations, without uncovering their phone numbers to one another). To give this administration, SITE_NAME gets some data with respect to the calls, including the date and time of the call/content and the substance of the interchanges. SITE_NAME may likewise utilize this data for customer support services (counting to determine questions between users), for wellbeing and security purposes, to enhance our items and services, and for investigation.


This may include:

User feedback, such as ratings or compliments.

Provider feedback, such as ratings or compliments.

User furnishing your data regarding referral programs.

Users asking for services for you or for your benefit.

Users or others giving data in association claims or debate.

SITE_NAME employees through which you make or access your SITE_NAME account, for example, installment suppliers, internet based life services, or applications or sites who utilize SITE_NAME APIs or whose APIs SITE_NAME utilizes, (for example, when you arrange a stumble on Google Maps).

Money related services suppliers (on the off chance that you are a provider).

Accomplice transport organizations (in the event that you are a provider who utilizes our services through a record related with such an organization).

The proprietor of a SITE_NAME for Business or SITE_NAME provider profile that you use.

Publicly available sources.

Marketing service providers.

SITE_NAME may consolidate the data gathered from these sources with other data in its ownership.

How We Use Personal Data

SITE_NAME uses the personal data to transform the services into easily accessible. Also data collection enables us to offer reliable/convenient transportation, delivery and other services. We use the data to 

Ensure the safety/security of users & services

Continuous support

Research and development

Enable in-app communication

Send communications to users in marketing and non-marketing aspects

Connect with legal proceedings

SITE_NAME doesn’t sell or share the user's personal data with third parties without getting consent from the user side. We use personal details to improve the service offering in the following aspects. 

Create/ update accounts

Enable transportation & delivery services

In-app payments

Track & share progress of services 

Personalize the user experience

Facilitate the service with insurance, invoice and financing solutions

Safety & Security

In order to maintain the security and integrity of services, We use your personal data. This includes 

User’s identity verification and the eligibility confirmation to use the services without any interruptions

Accurate detection of the unsafe driving behavior 

With the use of location, user details, fraudulent accounts detection and prevention of accessing the services by the unauthorized people

Using ratings/ reportings from user data, the feedback to encourage the service comply with standards set by the community . 

Consistent Support

SITE_NAME uses this personal information to address and investigate the user's concerns and provide the responses in the right time. 


The collection of date of birth, gender and related personal information by SITE_NAME used to improve the user experience. This information also helps us to offer the services in the convenient and easy-to-use manner.

Enable In-App Communication

Message or call of the service providers in order to get the services directly at doorstep. Fulfilling the user obligations confined with our Terms of Use with us.

Marketing/non-marketing campaigns

Collecting personal data is a helpful one for immediate market needs.  This includes the sending messages to the users regarding


New features update


The communication in the form of email, SMS, social-media ads is enabled only after getting the consent from the user side. Choice/transparency is getting from the user side to enable marketing efforts to be efficient. 

Also, SITE_NAME uses the data to send alerts regarding non-marketing aspects:

Changes in Terms of Use and 

Privacy policies 

Legal Proceedings/Essentials

SITE_NAME uses the personal data to address any claims and the disputes related to our services. To meet the requirements fall under laws, regulations and the operating licenses or agreements related to cover legal aspects. 

Cookies and third-party technologies

SITE_NAME and its accomplices use cookies and other identification technologies on our applications, sites, messages and online promotions for purposes portrayed in this approach.

Cookies are little content documents that are put away on your program or gadget by sites, applications, online media and commercials. SITE_NAME utilizes treats and comparable advancements for purposes, for example,

Validating Customers

Recollecting customer inclinations and settings

Deciding the prevalence of substance

Conveying and estimating the viability of publicizing efforts

Investigating webpage traffic and inclines, and by and large understanding the online conduct and premiums of individuals who associate with our administrations. We may likewise enable others to give group of onlookers estimation and examination administrations for us, to serve promotions for our benefit over the Internet, and to track and give an account of the execution of those ads. 

These substances may utilize treats, web reference points, SDKs and different innovations to recognize your gadget when you visit our webpage and utilize our administrations, and in addition when you visit other online locales and administrations. It would be ideal if you see our Cookie Statement for more data with respect to the utilization of cookies and different advances portrayed in this area, including in regards to your decisions identifying with such advances.

Choice and Transparency

SITE_NAME gives the way to you to see and control the data that SITE_NAME gathers, including through:

In-app privacy settings

Device permissions

In-app ratings pages

Marketing opt-outs

You can likewise ask SITE_NAME to give you clarification, duplicates or revision of your information.


The Privacy Settings menu in the SITE_NAME Provider application enables clients to set or refresh their area and contacts sharing inclinations, and their inclinations for getting portable notices from SITE_NAME. Data on these settings, how to set or change these settings, and the impact of killing these settings are depicted underneath.

Location information

SITE_NAME utilizes users gadget area administrations to make it simpler to get a sheltered, dependable Handy service at whatever point you require one. Area information enhances our administrations, including pick-ups, route and client bolster.

You can empower/incapacitate or change SITE_NAME accumulation of user area data whenever through the Privacy Settings menu in the SITE_NAME application, or by means of the settings on your cell phone. On the off chance that you cripple the gadget area benefits on your gadget, your utilization of the SITE_NAME application will be influenced. For instance, you should enter your get or drop-off areas physically. What's more, area data will be gathered from the provider  amid your outing and connected to your record, regardless of whether you have not empowered SITE_NAME to gather your area data.

Notifications: Account and handy service updates

SITE_NAME gives clients arranged status warnings and updates identified with your record. These warnings are an important piece of utilizing the SITE_NAME application and can't be handicapped. In any case, you can pick the strategy by which you get these notices through the Privacy Settings menu in the SITE_NAME application.

Notifications: Discounts and news

You can enable SITE_NAME to send you push warnings about limits and news from SITE_NAME. You can enable/impair these notices whenever through the Privacy Settings menu in the SITE_NAME application.


Most portable stages (iOS, Android, and so on.) have characterized specific kinds of gadget information that applications can't access without your assent. These stages have diverse authorization frameworks for acquiring your assent. 

The iOS stage will caution you the first run through the SITE_NAME application needs authorization to get to particular sorts of information and will give you a chance to assent (or not assent) to that. Android gadgets will advise you of the authorizations that the SITE_NAME application looks for before you first utilize the application, and your utilization of the application establishes your assent.

Updates to this policy:

We may sometimes refresh this arrangement.

We may sometimes refresh this arrangement. On the off chance that we roll out huge improvements, we will inform you of the progressions through the SITE_NAME applications or through others implies, for example, email. To the degree allowed under pertinent law, by utilizing our administrations after such notice, you agree to our updates to this strategy.

We urge you to occasionally survey this strategy for the most recent data on our protection rehearsals. We will likewise make earlier forms of our protection strategies accessible for survey.